Shipping policy

Shipping policy

Standard delivery to Spain, Península and Balearic Islands usually takes between 3 and 5 working days, international orders take between 10 and 12 working days. If you think your order is taking longer than it should, we recommend you to contact us. From diögö*apparel, we will start preparing your item(s) as soon as we receive your order. In dates of high volume of deliveries, there may be some delays in shipments due to the saturation of the transport company. We offer worldwide shipping, although shipping costs and methods vary by destination country. Please check the specific details for your country by contacting us. Shipping to countries outside the EU may involve additional fees and taxes, which will be the responsibility of the buyer. We will make the necessary arrangements and prepare the necessary documentation for customs procedures. Once your order has been shipped, you will receive an email with a link to track your package.

As soon as you make the purchase, you will receive a confirmation e-mail and our team will get to work so that you receive your order as soon as possible. If after the time indicated below for each country you have not received your order, please contact us indicating your order number and we will review your order history to find a solution as soon as possible. You will receive an email with the tracking of your order so that you can be aware of the status of your shipment at any time.

diögö*aparel will not be responsible for delivery errors caused when the delivery address entered by the User in the order form does not correspond to reality or when some information has been omitted.